Return policy:
We have a 14-day return policy.
To request a return, your item must be in the same condition as when you received it: unopened and unused, with tags attached and in its original packaging. You will also need the receipt or proof of purchase.
To request a return, please contact us at info@reeboost360.com. Please note that returns must be sent to us.
Damages and complaints
Please check your order upon receipt and contact us immediately if the item is defective or damaged, or if you have received the wrong item.
Exceptions
Certain items cannot be returned, e.g., custom-made products (such as special orders or personalized items).
Unfortunately, we cannot accept returns of discounted items or gift cards.
exchange
The quickest way you have to return the goods is to exchange them and make a separate purchase for the new item.
Within the EU, there is a 14-day return policy
Notwithstanding the above, if the goods are shipped to the European Union, you have the right to cancel or return your order within 14 days without giving any reason. As described above, your item must be in the same condition as when you received it, unopened and unused, with tags attached and in its original packaging. You will also need the receipt or proof of purchase.
Refunds
We will notify you as soon as we receive and inspect your return and let you know if the refund has been accepted. If the return is approved, you will automatically receive a refund to your original payment method within 10 business days. Please remember that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 working days have passed since we approved your return, please contact us at info@reeboost360.com.
